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VACANCY: Connect Rail Services Limited (CRSL) recruits fulltime Customer Care Service Officer.

Connect Rail Services Limited – Our company, Connect Rail is at the cutting edge of leveraging rail and in-land waterways in transporting heavy-lift goods by taking the pressure off the road network. Our vision is to build a Pan African logistics business committed to unlocking the challenge of moving goods across the continent.

We are recruiting to fill the position below:

Job Title: Customer Care Service Officer

Location:
 Lagos

Job Description

  • Responding promptly to customers inquiries
  • Communicating with customer through various channel
  • Communicating and cordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer services process.
  • Managing a team of Junior customer service representative.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive ,empathetic and professional attitude towards customer at all times.
  • Processing orders,forms ,applications on request.

Requirements

  • Ability to stay calm when customer are stressed or upset.
  • B.Sc or HND in any related discipline.

Application Closing Date
16th October, 2019.

How to Apply
Interested and qualified candidates should send their CV to: hr@connectrail.net using the “Job Title” as the subject of the mail

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